The Hidden Perils of Buying Zoom Products from Unauthorized Resellers: How Black-Market Deals Often Lead to Scams and Fraud Zoom has become a household name since the start of the […]
How to improve customer experience using Voznet’s IP based contact center / call center!
Each call center in Pakistan measures its average wait time, average call time and call resolution percentage. However, these traditional metrics reveal only a small piece of the customer service […]
IP PaBX and VoIP, isn’t it same? What is the difference?
IP PaBx and VoIP I was in a meeting with one of my prospect client, he asked me a question that “Is there really any difference between IP PaBX and VoIP?” […]